Privacy Policy

1. Introduction

Manuvr Inc. (“Manuvr,” “we,” “us,” or “our”) is committed to protecting the privacy of individuals who use our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access our website, mobile application, or use any of our services (collectively, the “Platform”).

2. Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

• Create an account (name, email address, phone number, date of birth)
• Create or update an Instructor profile (qualifications, certifications, service areas, availability, vehicle information)
• Book a driving lesson (preferences, scheduling information, location)
• Communicate with other users through our Platform
• Contact our support team
• Subscribe to newsletters or marketing communications

2.2 Information Collected Automatically

When you access the Platform, we may automatically collect certain information, including:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, click patterns)
• Location data (general geographic location based on IP address)
• Cookies and similar tracking technologies (see Section 8)

2.3 Information from Third Parties

We may receive information about you from third-party sources, such as social media platforms (when you choose to connect your account), payment processors, and analytics providers.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To facilitate connections between Students and Instructors
• To process and manage bookings and payments
• To verify Instructor credentials and qualifications
• To communicate with you regarding your account, bookings, and inquiries
• To improve and personalize your experience on the Platform
• To send administrative information, including updates to our Terms and Policies
• To detect, prevent, and address fraud, security, or technical issues
• To comply with legal obligations and enforce our Terms and Conditions
• To send marketing communications (with your consent where required by law)

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our processing of your personal information is based on the following legal grounds:

• Contractual Necessity: Processing necessary to provide our services and fulfill our contractual obligations to you.
• Consent: Processing based on your explicit consent, which you may withdraw at any time.
• Legitimate Interests: Processing for our legitimate business interests, such as improving the Platform, preventing fraud, and ensuring security.
• Legal Obligation: Processing required to comply with applicable laws and regulations.

5. Sharing Your Information

We may share your personal information with:

• Other Users: Information necessary to facilitate bookings and communications between Students and Instructors.
• Service Providers: Third-party vendors who assist us in operating the Platform, processing payments, providing analytics, and delivering customer support.
• Legal Authorities: When required by law, court order, or governmental regulation, or to protect our rights, property, or safety.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

We do not sell your personal information to third parties for their own marketing purposes without your explicit consent.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with services. We may retain certain information longer to comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer have a legitimate business need to retain your information, we will securely delete or anonymize it.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure server infrastructure with access controls
• Regular security assessments and monitoring
• Employee training on data protection practices

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Platform. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use the Platform
• Improve functionality and performance
• Deliver relevant content and advertisements

You can control cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform.

9. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Right to Access: Request a copy of the personal information we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete information.
• Right to Deletion: Request deletion of your personal information, subject to certain exceptions.
• Right to Restrict Processing: Request restriction of how we use your data.
• Right to Data Portability: Request transfer of your data to another service provider.
• Right to Object: Object to our processing of your data based on legitimate interests.
• Right to Withdraw Consent: Withdraw your consent at any time where processing is based on consent.

To exercise any of these rights, please submit a Data Request through our Platform or contact us at info@manuvr.ca.

10. Third-Party Links

The Platform may contain links to third-party websites or services that are not owned or controlled by Manuvr. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you use.

11. Children's Privacy

The Platform is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete that information promptly. If you believe a child has provided us with personal information, please contact us immediately.

12. International Data Transfers

Your personal information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws, including standard contractual clauses where required.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on the Platform and updating the “Last Updated” date. Your continued use of the Platform after changes constitutes your acceptance of the updated policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: info@manuvr.ca
• Phone: +1 (437) 662-4234
• Address: Brampton, Ontario, Canada